Privacy Policy

Effective Date: September 16, 2026
Last Updated: October 26, 2026

A&E Cleaning Solutions Inc. provides residential and commercial cleaning services. Our website address is: (https://anecleaningsolutions.com)

Information We Collect

We may collect information that you voluntarily provide when you:

– Request a quote
– Schedule or inquire about cleaning services
– Complete a contact, booking, or service form
– Provide your phone number or email address
– Communicate with us by phone, email, or text message
– Leave a comment on our website, if commenting is available
– Register for an account, if account registration is available

This information may include your name, email address, mobile phone number, service address, requested services, appointment details, and other information you choose to provide.

We may also automatically collect certain technical information, including your IP address, browser type, device information, pages visited, referring website, and website interaction data.

How We Use Your Information

We may use your information to:

– Respond to questions and quote requests
– Schedule and provide cleaning services
– Confirm or update appointments
– Communicate changes, delays, or service updates
– Send invoices or payment-related communications
– Provide customer support
– Improve our website and services
– Prevent fraud, spam, or misuse
– Comply with legal and regulatory requirements

SMS Data Collection, Consent, and Messaging

A&E Cleaning Solutions Inc. collects customer mobile phone numbers through quote requests, booking forms, service sign-up forms, and other customer communications. When you separately and affirmatively opt in to our SMS program, we use your mobile number to send service-related text messages. Providing a phone number alone or accepting our general Terms and Conditions does not enroll you in the SMS program.

Messages may include quote responses and follow-ups, appointment confirmations and reminders, scheduling or arrival updates, changes, delays or cancellations, service-status notifications, customer-care communications, and post-service follow-ups.

By affirmatively opting in through an SMS consent checkbox or another disclosed opt-in method, you authorize A&E Cleaning Solutions Inc. to send these service-related text messages to the mobile number you provide. Message frequency varies depending on your requests, appointments, and service activity. Message and data rates may apply. Consent to receive text messages is not a condition of purchasing or receiving our cleaning services. This consent covers service-related messages; it does not authorize unrelated promotional messages.

Reply STOP to any text message to opt out. You will receive one confirmation message and no further texts will be sent. Message and data rates may apply.

You may also withdraw consent by calling [(631) 579-9410] or emailing [aescleaningsolutions16@gmail.com](mailto:aescleaningsolutions16@gmail.com). If you later wish to receive texts again, you must provide a new affirmative opt-in.

Reply HELP for assistance, call [(631) 579-9410] or email [aescleaningsolutions16@gmail.com].

Mobile Information and SMS Consent Data

We do not share or sell mobile phone numbers or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes. We also do not rent, transfer, or provide this information to lead generators for those purposes.

We may share mobile phone numbers and SMS consent records with contracted service providers, such as our texting platform and telecommunications providers, only as necessary to operate and support our SMS service. These providers are bound by confidentiality obligations and may use the information only to perform those services on our behalf, never for their own marketing or for third-party or affiliate marketing.

SMS consent is specific to A&E Cleaning Solutions Inc. and is not transferable to another business or organization for marketing purposes.

Comments

If comments are enabled and visitors leave comments on our website, we collect the information entered in the comment form, along with the visitor’s IP address and browser user-agent information, to assist with spam detection.

An anonymized string created from an email address, sometimes called a hash, may be provided to the Gravatar service to determine whether the visitor uses that service. The Gravatar Privacy Policy is available at: (https://automattic.com/privacy/)

After a comment is approved, the commenter’s profile picture may be publicly visible in connection with the comment.

Media

If you upload images to the website, you should avoid uploading images containing embedded location information, including EXIF GPS data. Website visitors may be able to download images and extract embedded location information.

Cookies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website activity, and improve the user experience.

If you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are provided for convenience so that you do not have to enter the same information when leaving another comment. These cookies may remain for up to one year.

If you visit a login page, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain personal information and is deleted when you close your browser.

If user accounts are available and you log in, we may set cookies to save your login information and display preferences. Login cookies generally remain for two days, display-preference cookies may remain for one year, and selecting remember password may keep you logged in for up to two weeks. Logging out removes the login cookies.

If an authorized user edits or publishes an article, an additional cookie may be stored in the browser. This cookie contains no personal information, identifies the article that was edited, and generally expires after one day.

You may restrict or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Embedded Content From Other Websites

Our website may include embedded content, such as videos, images, maps, social media posts, or articles. Embedded content behaves in the same way as if you visited the third-party website directly.

Those websites may collect information about you, use cookies, include additional tracking technologies, and monitor your interaction with their content, particularly if you have an account with that website and are logged in.

We are not responsible for the privacy practices of third-party websites.

How We Share Information

We may share information with service providers that help us operate our website and business, including website-hosting companies, scheduling systems, payment processors, email providers, telecommunications carriers, and customer-management platforms.

These providers may use information only to perform services on our behalf and are expected to maintain appropriate confidentiality and security protections.

We may also disclose information when reasonably necessary to:

– Comply with applicable laws, regulations, subpoenas, or court orders
– Protect the rights, property, or safety of our customers, employees, or business
– Investigate suspected fraud, abuse, or security incidents
– Enforce our agreements or policies

If you request a password reset through an account-enabled website, your IP address may be included in the password-reset email.

We do not sell personal information. Mobile phone numbers and SMS opt-in consent data are subject to the additional non-sharing protections described above.

How Long We Retain Information

If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically.

If website accounts are available, we may retain information provided in the user profile for as long as the account remains active or as reasonably necessary for administrative, legal, security, or business purposes.

Quote requests, appointment information, customer communications, opt-in and opt-out records, and service information may be retained for as long as reasonably necessary to provide services, maintain business records, document messaging consent, resolve disputes, or comply with legal obligations.

Your Privacy Rights

Subject to applicable law, you may request to:

– Access the personal information we maintain about you
– Correct inaccurate personal information
– Receive a copy of information you provided
– Delete certain personal information
– Withdraw SMS consent or other communication preferences

Some information may need to be retained for administrative, legal, billing, security, fraud-prevention, or record keeping purposes.

To submit a privacy request, contact:

**Email:** [aescleaningsolutions16@gmail.com]
**Phone:** [(631) 579-9410]

We may need to verify your identity before completing a request.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Children Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and delete it when appropriate.

Where Your Information Is Sent

Visitor comments and website submissions may be reviewed through automated spam-detection or security services.

Information may also be processed by service providers that help us operate our website, communications, scheduling, and cleaning services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised effective date.

Related Terms

Please review our [Terms and Conditions](https://anecleaningsolutions.com/terms-of-service/) for the terms governing our website, service requests, and SMS program.

Contact Us

For questions about this Privacy Policy, our SMS program, or how we handle personal information, contact:

**A&E Cleaning Solutions Inc.**
**Address:** 409 South 5th St, Lindenhurst, NY 11757
**Phone:** [(631) 579-9410]
**Email:** [aescleaningsolutions16@gmail.com]
**Website:** [https://anecleaningsolutions.com]